All Stor Fort Knox

5300 J Street SW, Cedar Rapids, IA 52404
Current Customers: 319.286.9000

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 4 Reviews
5 Stars - 4 Reviews
[Star][Star][Star][Star][Star]
Excellent as expected and met as advertised qualities.
Jim
January 25, 2019
I was very impressed with the people and the storage unit as well as the level of security consistent with the advertised expectations to be provided and they were delivered! Tonya clearly defined their expectations of me as renter, which seemed very common sense and explained the reason why. They kept the facility temperature controlled and pest free. Never saw a pest anywhere near my storage unit. Definitely will return when I need them again!
[Star][Star][Star][Star][Star]
No lie best company ever. Worry free and super accommodating.
Gavin Hermanson
December 1, 2018
[Star][Star][Star][Star][Star]
Security
Bonnie Joyner
September 14, 2017
Before selecting a unit, make sure there actually is a security camera view of the unit. We had our unit, as did others, broken into & all tools, pretty much anything of value was stolen. At the time we rented our unit, we stupidly believed "For Knox" meant good security & our not openly seeing cameras meant thieves wouldn't either & thus we were protected. Wrong, when our unit was broken into we learned they had only 2 security cameras & one had been stolen & not replaced. Security camera was useless, couldn't tell vehicles, see faces or license plates, it wasn't pointed well. I've since looked at videos in office & only one looked like could be our unit but was told don't have one for that row yet. Nice, wonderful people but security is not as expected for facility name.
Reply from Manager on September 14, 2017
Bonnie we do deeply regret finding your unit broken into on June 29th 2015, a little more than 2 years ago. At this time we have 10 cameras recording 24 hours a day to help protect out tenants belongings. You are correct that over two years ago when this instance happened there were only 9 cameras active (1 less than now), though at no point in time did we have only 1 or 2 cameras on our property. Unfortunately neither our cameras or local police where of use in catching the low life's who stole items from you. We appreciate you being a continued tenant for over 4 years now, and we are sorry that an event that happened on 1 day out of those 4 years has tainted your opinion of us. We do offer low cost insurance to all of our rental customers to offer some peace of mind.
[Star][Star][Star][Star][Star]
December 11, 2016
Staff has been great to work with. Unfortunately, cost of storage has been raised every year I have been here. We have also been promised website payment access for over a year, but have yet to see it.
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